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 Frequently Asked Questions
Will I need a prescription?
You won't need any prescriptions to use our products. If you have underlying health concerns or are taking long term medication then it is advisable to check with your doctor before using any of our products.
Do you ship to my country, and how much does shipping cost?
Yes, we ship worldwide and have happy customers in over 100 countries. Standard airmail delivery is now free worldwide. Delivery by registered airmail costs $15 USD whilst delivery by courier costs $39.95 USD, however large or small the order.
How long will it take to get my order?
All orders are processed and despatched within 24 hours of payment. Delivery by airmail typically takes 4 - 14 days to arrive anywhere in the world while delivery by courier typically takes 3-6 days.
Are orders shipped discreetly?
Yes, all orders are despatched in unmarked, plain packaging that gives no indication of the package's contents. Your privacy and satisfaction are our highest priorities.
How can I pay?
By using our safe and secure 256 bit-encrypted checkout page. We accept all major credit and debit cards, PayPal (for customers in most countries), direct bank transfer or Western Union wire transfer. You may also speak to an advisor if you wish to arrange an alternative payment method. Simpy use our live support option or contact us for further information.
What name will show up on my credit card statement?
We use several international banks to process card transactions safely and securely. You will receive an email containing this information once your card has been billed. Your statement will not show the name of the product you have purchased, the name of this website or anything untoward.
Do you have a money back guarantee?
All of our products are covered by our industry-leading 60 day money back guarantee. If for any reason you're not completely satisfied with your purchase you may return it within 60 days for a full refund (minus shipping fees). We will happily refund any number of unopened bottles and up to one open bottle - even if it is empty.
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